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How to Use the Try-On Screen with a Customer

Pick the garment, let the camera take the photo, and send the result on WhatsApp. Plus what to do when a photo is rejected.

3 min read Updated
Short answer

Choose Male, Female or Kids, tap the garment type, and let the customer hold the garment beside them. The camera takes the photo after a short countdown, and the AI picture is usually ready in under a minute.

Steps

  1. Choose Male, Female or Kids Use the buttons at the top of the Try-On screen.
    TejOrder Try-On screen with Female selected and garment types
    Try-On screen — Female garments
  2. Tap the garment type For example Shirt or Saree. The camera opens by itself.
    TejOrder Try-On screen with Male garment types
    Try-On screen — Male garments
  3. The customer stands and holds the garment Standing straight, with the garment beside them on a hanger or in the hand, fully visible. The photo is taken automatically after a short countdown.
  4. Show the result and send it on WhatsApp Enter the customer's number to send the picture with your shop name.

Show only the garments you sell

Top, Pant, Jacket, Blazer, Sherwani and Lehenga are optional. Switch off the ones your shop does not sell, so the counter screen stays simple.

TejOrder Try-On garment settings with optional garments
Garment settings

Tips for a good photo

  • Good, even light on the customer. A dark corner or strong light from behind gives poor photos.
  • Stand back so the body is in the frame, not only the face.
  • Hold the garment open and fully visible, not folded, and do not cover the face with it.
  • Only one person in front of the camera, and keep still during the countdown.

Common problems

The screen asks to take the photo again

The photo was too dark, blurry, too close, or the garment was not clear. Fix the light or distance and try again. A try-on that fails does not use a credit.

The colour or embroidery looks a little different

The result is an AI preview of the look. Fine work and long dupattas can look slightly different, and it does not show exact fit or size. Check the result before sending it.

Still stuck?

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